Returns & Exchanges

 

Your satisfaction is our goal.  If you’d like to return or exchange an item please follow the instructions below.   

 

Ready to make your return? Click HERE to get your return label 

 

MOA Returns Policy:

  • You may return your eligible merchandise to MOA for a refund or exchange within 30 days.
  • Returns and Exchanges ship free just use the link below to get your shipping label. 
  • Everything you need to create a return is on the packing slip enclosed with your order.  
  • All Sale and Clearance items are not eligible to be returned. 
  • Oversized and Heavy items are not eligible for free returns, return shipping will be deducted from the credit unless it is exchanged.
  • Apparel items must be returned in the original packaging with tags in their original condition.  Any signs of wear will cause the product to be returned to you and no credit will be issued.
  • Footwear items showing wear are not eligible for credit and the original shoebox must be returned in its original condition.
  • Original shipping is not eligible for credit unless defective.
  • Custom items are not eligible for returns unless defective.
  • No need to worry after you ship your exchange/return we’ll issue a credit within 3 days of arrival and we’ll call you with any questions.  It may take your bank or credit card issuer 3-5 days to post the credit.
  • Free gifts with purchase must be returned with the original product.

 

Need More Help?

Please call 1-864-862-6425 or email customerservice@usmedals.com.

 

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