Our Guarantee & Return Policy
Our guarantee is backed by over 39 years of dependable, personal service.
Your Satisfaction is our goal. Therefore, we guarantee every item ordered whether from our catalog, website, or by phone. If for any reason you are not pleased with your purchase return it for a prompt exchange, credit, or refund. (shipping and handling charges cannot be refunded.)
You will NOT be charged shipping on your new item for exchanges.
All sales are final on clearance items.
We cannot accept returns on personalized or custom orders, including embroidery, so please order carefully.
How to return your item
For your ASAP Return call 1-800-609-6003 Monday thru Thursday 8am-11pm, Friday 8am-9pm, or Saturday-Sunday 9am-5pm EST.
Once we receive your return, we’ll issue you a credit for the cost of the original item.
Complete the Returns/Exchanges section of your order’s packing slip. Secure your merchandise in the original packaging if possible. Enclose the completed form and mail to:
Medals of America Returns
114 Southchase Blvd.
Fountain Inn, SC 29644